- How should we prepare files for the largest color match?
- Send 16-bit AdobeRGB or ProPhotoRGB TIFFs, flattened, with no sharpening and no embedded profile conversion. We apply a per-paper ICC profile from our 12-color pigment library and send a soft proof for sign-off before any edition is run. RAW files are accepted on request and profiled in-house.
- Which ICC profiles do you support, and can we soft-proof?
- We ship profiles for every paper in our catalog — Hahnemühle Photo Rag, Canson Platine, Epson Legacy Fibre, and seven more. A reference soft-proof is delivered as a 1200 px JPEG with an embedded profile, viewable in Photoshop, Lightroom, or any color-managed browser workflow.
- What mounting and backing options are available for oversized work?
- Standard prints ship flat between acid-free boards. Oversized editions (over 40″) are mounted on 3mm Dibond or 6mm aluminum with a sub-frame cleat. We do not offer stretcher-bar mounting for photographs — it is the wrong substrate for the medium.
- Can you number and sign limited editions on our behalf?
- Yes. We hand-number and blind-stamp every limited edition in pencil, ink, or archival marker, and arrange wet signatures with the photographer on request. A signed certificate of authenticity ships with each numbered piece.
- What is the rush turnaround, and what does it cost?
- Rush is 2 business days for unframed prints and 5 days for framed editions, at a 35% surcharge on the print and framing subtotal. Same-week turnaround for editorial deadlines is available on case-by-case approval — write to the studio inbox before placing the order.
- Do you ship internationally, and how are duties handled?
- We ship to 41 countries. Duties and import VAT are calculated and collected at checkout for the EU, UK, Canada, Australia, and Japan — DDP terms, no surprise customs bills on delivery. For all other destinations, DDU terms apply and the receiver pays the carrier on delivery.
Ready to scope a project? Send a brief, a reference file, and the delivery deadline — we will reply within one business day with a quote, a paper recommendation, and a ship date.